President's Approved Goals 2021-2022
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CONTACT DETAILS
President's Office
Laura.Douglas@°ÄÃÅÂë½ñÆÚ¿ª½±½á¹ûCC.edu
774.357.2184
D210a
UPCOMING EVENTS
Select a 2021-2022 strategy box below for details:
Strategy I: Academic Innovation
Objective 1
Enact the new integrated pro-active advising model.
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- Identify needs of specific targeted groups.
- Define models/plans that address needs of targeted groups.
- Be more intentional about aligning outreach at key times throughout the process.
- Develop expectations of pro-active advising (both student and staff).
- Develop pro-active advising assessment plan.
Objective 2
Increase enrollment of adult learner populations.
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- Develop and implement an adult learner data collection plan.
- Better define adult learner segments.
- Develop an outreach plan which includes marketing and recruitment.
- Develop an onboarding, engagement and retention plan for adult learners.
Objective 3
Create an engaged online learner community.
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- Provide online learner and faculty support services at all °ÄÃÅÂë½ñÆÚ¿ª½±½á¹û locations.
- Standardize online and hybrid modality models.
- Adopt best practices to provide online learners with uniform/familiar experiences across distance learning.
Objective 4
More intentionally embed career skills into each program.
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- Use the CAS assessment/review process together with EMSI data to identify and address skill gaps by program.
- Align the work-study program with students’ career/workforce goals.
Objective 5
Implement the Slate Customer Relations Management platform.
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- Develop and implement an intentional, proactive communication strategy to engage prospective students throughout the enrollment process.
- Collect and analyze relevant data on prospective students to inform our recruitment strategy.
- Centralize °ÄÃÅÂë½ñÆÚ¿ª½±½á¹û's multiple enrollment processes for specialized populations, such as workforce training, adult education, and dual enrollment, to create a more streamlined process for recruitment into certificate and degree programs.
Strategy II: Equity and Student Success
Objective 1
Increase the number of diverse employees at °ÄÃÅÂë½ñÆÚ¿ª½±½á¹û.
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- Increase the number of candidates seeking employment at °ÄÃÅÂë½ñÆÚ¿ª½±½á¹û.
- Increase the retention of diverse employees.
- Update the college’s Affirmative Action Plan from new census data.
- Better understand the characteristics that drive successfully diverse workplaces through data gathered by affinity groups; develop plan to implement actions.
Objective 2
Identify Diversity, Equity and Inclusion (DEI) competencies for all employees.
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- Implement professional development and training that align with equity initiatives.
Objective 3
Increase the number of BIPOC students enrolled at the college.
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- Create and develop strategic enrollment plan that focuses on the recruitment and retention of BIPOC and minoritized students.
- Develop intentional systems to better support and retain Black and Latino male students.
- Grow the number of BIPOC students enrolled in Early College programs.
- Develop and adopt holistic admissions for the Nursing program.
Objective 4
Complete an equity data collection plan for Student Services and Enrollment Management that disaggregates data in ways that identify areas of improvement.
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- Develop equity action plans for Student Services and Enrollment Management.
- Identify additional data needs relative to Student Services and Enrollment Management.
Objective 5
Conduct an audit of Student Services and Enrollment Management policies for equitable practices.
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- Ensure that policies are equitable for all students.
Objective 6
Conduct an audit of Student Services and Enrollment Management communications for appropriate language.
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- Ensure that all communication uses asset-based language.
Objective 7
Develop an education career pathway to increase the number of minority teachers in our region.
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- Develop an education transfer program that enables students to begin their education degree at °ÄÃÅÂë½ñÆÚ¿ª½±½á¹û then transfer to local 4-year universities.
- Explore an early college pathway in education.
Strategy III: Organizational Excellence
Objective 1
Refine the onboarding process for new employees.
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- Assess the current onboarding process to identify necessary resources and improve the process.
Objective 2
Create a more data driven organization.
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- Create a user-friendly portal/repository of all data at the college and use the data for operational decisions.
- Create an annual schedule for collection and releasing data.
- Use data to assess asset allocations in relation to strategic priorities.
Objective 3
Mitigate risk among the top three areas of potential risk.
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- Cybersecurity/IT related risks.
- Decreasing enrollments.
- Talent management (succession planning, promoting from within, cross-training, broader talent searches – based on skill set - willing to cultivate and train as needed).
Objective 4
Ensure fair and equitable services at all campus locations.
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- Review the demographics of each location.
- Understand the needs of students at each location.
- Campus deans take responsibility for recruitment and enrollment management services at their respective locations.
Objective 5
Develop a culture of service throughout the organization that includes both internal and external customers.
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- Develop training that cultivates a culture of service.
- Shift culture to be a student-ready college.
Objective 6
Align our fundraising with strategic goals.
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- Close the loop with our stewardship process.
- Highlight key successes to donors to showcase our strategic successes.
- Define a plan to identify the top donors aligned with past intent and future strategic needs – use the strategic plan as a catalyst for solicitation.
Objective 7
Develop a process to identify and support the ongoing software needs of the college.
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- Review existing inventory of software and define the main systems and tools that are needed to support long-term needs of the college.
- Develop a plan for college software that enables us to identify current and future needs, avoid duplication and possibly consolidate functions.
- Develop a plan for consolidating.
Strategy IV: Partnerships
Objective 1
Identify Strategic K-12 partnerships in “opportunity zones."
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- Identify geographic areas/school systems for new partnership opportunities.
- Use EMSI data to identify short-term credential options for students that can be built into early college programs.
- Identify expansion opportunities within existing K-12 partner programs.
Objective 2
Increase transfer rate of students to four-year institutions.
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- Review existing articulations for gaps and/or strategic opportunities.
- Increase student awareness of transfer opportunities by increasing events and communication about transfer services.
- More broadly engage alumni and advisory boards to increase transfer awareness.
Objective 3
Develop a corporate outreach plan by campus region.
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- Develop corporate partnership plans and goals by region—Attleboro, Fall River, Taunton and New Bedford with appropriate campus dean.
- Use EMSI/existing partner data ways to identify skills/training gaps.
- Define a skills map by industry and align with existing credentials, training.